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All Studio Empoli online orders come with a 100% money back guarantee! If for any reason you are not satisfied with the shoes you receive please return them to us in the original condition within 7 days of delivery for a full refund. Please write the words "Refund Request" on the receipt and send the receipt with your shoes. Please send your shoes in new condition and original packing to the sending address on your package, also mentioned on the receipt enclosed with your order.
If you are not happy with the size and only want to change your size, please send the shoes and receipt to above address and write on receipt "Size Change" and write the new size that you want. Please note that used shoes will not be changed.